Terms & Conditions
By accessing and shopping at Bilasita, you agree to the following terms and conditions:
General
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Bilasita sells Jewellery, Scented Candles, Organic Handmade Soaps, and Perfumes.
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All products are handcrafted/natural and may have minor variations.
Orders
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Once an order is placed, it cannot be cancelled.
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Payments must be made online. Cash on Delivery is not available.
Shipping
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Orders will be shipped within 7 working days from the date of purchase.
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A flat shipping charge of ₹50 applies to all orders.
Refunds & Exchanges
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We do not offer refunds.
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Only exchange is available in case of damaged or missing products.
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To request an exchange, you must provide a video recording of the unboxing or clear pictures of the damaged/missing item and email it to bilasita.india@gmail.com within 48 hours of delivery.
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Exchanges are subject to approval after review.
Liability
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Bilasita is not responsible for delays due to courier services, natural events, or unforeseen circumstances.