Refund Policy

We strive to deliver the best quality products. However, due to the nature of our products, we follow a No Refund Policy.

Exchanges are only accepted in cases of:
- Damaged product on delivery.
- Missing items in the order.
To initiate an exchange:
1. Record a video of the package opening/unboxing.
2. Send the video/pictures with your order details to bilasita.india@gmail.com within 48 hours of delivery.
Without proof (video/pictures), we will not be able to process exchanges.
Exchange requests will be reviewed, and once approved, a replacement product will be shipped.
Customers are responsible for sending the defective product back, if required.