top of page
Refund Policy
We strive to deliver the best quality products. However, due to the nature of our products, we follow a No Refund Policy.
Exchange Policy
-
Exchanges are only accepted in cases of:
-
Damaged product on delivery.
-
Missing items in the order.
-
-
To initiate an exchange:
-
Record a video of the package opening/unboxing.
-
Send the video/pictures with your order details to bilasita.india@gmail.com within 48 hours of delivery.
-
-
Without proof (video/pictures), we will not be able to process exchanges.
-
Exchange requests will be reviewed, and once approved, a replacement product will be shipped.
-
Customers are responsible for sending the defective product back, if required.
bottom of page


